Terms and Conditions

Terms and Conditions Villa Carina Apartments

The following terms and conditions apply to bookings at Villa Carina Apartments

 

Reservations

  • A booking is always confirmed by Villa Carina Apartments by email.

  • Check the confirmation for inaccuracies and let us know if something is wrong.

 

Rates

  • The rates are per night per room based on 2 people.

  • The rates are in USD.

  • The rate on confirmation/invoice is binding.

  • Rates include WIFI, bed linen, towels and final cleaning and, if desired, transportation to and from the airport.

  • The local tourist tax of $ 5,45 per person per night (13 years and older) is not included and is stated separately on quotation / confirmation / invoice.

  • $15 will be added to the booking as administration cos

 

Payment

  • Deposit of 25% must be paid within 2 weeks after booking.

  • The booking is only final after receiving the deposit

  • The remaining amount must be paid not later than 1 month before arrival.

  • For a booking made less than 1 month before arrival, the entire booking amount must be paid immediately.

  • If not booked directly via www.villacarinaapartments.com then the payment conditions can differ from above ( bullet.1 up to and including 4)

  • For payment with credit card we charge 5% extra because of the high bank charges.

 

Cancellation

  • If you cancel more than 1 month before arrival, we unfortunately will not return the deposit.

  • With a cancellation shorter than 1 month before arrival, not showing up, or an early departure, the entire booking amount is due. We advise you to take out a cancellation insurance.

  • If not booked directly via www.villacarinaapartments.com then the cancelation conditions can differ from above ( bullet 1 and 2

 

Arrival and departure

  • Check in time is 3 pm, check out tijd 11 am. Depending on availability, you can check in earlier of check out later for free.

 

Wifi

  • These terms and conditions apply to the use by anyone of a WiFi guest network that access the internet via this network.

  • Villa Carina Apartments provides a free Wi-Fi guest network for its visitors, exclusively for personal and non-business use.

  • Villa Carina Apartments is entitled to block access to the internet.

  • The use of the WiFi guest network is based on a fair use policy. This means that there is no fixed limit on the amount of data that can be sent and received.

  • Villa Carina Apartments is not responsible for any claims that arise from the user's activities.

  • The user is obliged to adhere to the letter of the copyright law. You may not upload anything to the internet that you are not sure that you do not own the copyright.

  • Villa Carina Apartments takes no responsibility for the information placed by the user on a server or internet. A user is entirely responsible for the information that is placed on the server / the internet. The content and purpose of the text and images may in no case be pornographic, discriminatory or otherwise offensive, or in other words, improper.

  • The user is strictly prohibited from venting inflammatory messages through the network, inciting violence, engaging in criminal activities and / or other malicious practices. Upon discovery of this, a declaration will be made and appropriate measures will be taken in this regard.

  • The user declares that he will never hold Villa Carina Apartments responsible for any failure of the internet, network and / or loss of data or loss of income due to technical or other malfunctions.

  • Villa Carina Apartments is not liable for damage, in the broadest sense, of the user. In particular, Villa Carina Apartmens is not liable for damage in connection with or as a result of: interruptions in or blocking access to the system or the internet at Villa Carina Apartments or third parties, a lack of security of the customer information stored on the systems, actions of other customers or internet users, changes in log-in procedure, account and e-mail address.

  • The user who acts contrary to his or her obligations under these general terms and conditions, or code of conduct, is liable for all damage ensuing there from for Villa Carina Apartments.

General

  • Villa Carina Apartments accepts no responsibility for:

    1. Theft, loss or damage to property during a stay at Villa Carina Apartments

    2. Damage to property due to malfunctions or interruptions of the utility company.

  • Entering the swimming pool is at your own risk. There is no supervision of the swimming pool.

  • Guests are liable for loss and / or damage suffered by Villa Carina Apartments in the event of improper use of the room, or leaving the room in an improper condition. Additional costs such as extra cleaning will be at the expense of the guest.

  • All rooms are non-smoking. Smoking is permitted outside on the terrace.

  • Villa Carina Apartments can carry out maintenance work during your stay, without creating the right to compensation or reimbursement.

  • The law of the "BES Public Entities" applies.

  • By booking you agree with our terms and conditions.


Villa Carina Apartments reserves the right to change the terms and conditions without prior notice. Check these conditions periodically for changes. 

Privacy Policy Villa Carina Apartments (AVG)

We respect the privacy of visitors to the website and ensure that the personal information you provide is treated confidentially. Processing of personal data is done in a manner that is in accordance with the requirements set by the BES Personal Data Protection Act. We also respect the new law on privacy for children.

 

Personal data that we process:

  • First and last name

  • Address

  • E-mailadres

  • Telephone number

  • Bank details

 

Purposes of data processing

If you fill in a contact or registration form on the website, or send us an e-mail, the data you send to us will be kept for as long as the nature of the form or the content of your e-mail requires for the full answering and handling thereof and in accordance with the requirements set by the government for our accounting reporting.

 

We process your personal data for the following purposes:

  • Sending a quote

  • Processing of a booking

  • Handling your payment

  • Being able to contact you by phone or email to be of services

 

Your data is stored at Wix.com, which acts as a data processor. For more information about their privacy policy, see https://en.wix.com/about/privacy. We have no influence on this.

 

We do not store your data in a file and do not make your data available to third parties for mailings etc, do not use it for commercial purposes such as newsletters etc.

Click behavior and visit data

General visitor data is recorded on the website. In this context, in particular the IP address of your computer, the possible user name, the time of retrieval and data sent by a visitor's browser can be registered and used for statistical analyzes of visit and click behavior on the website. We also optimize the functioning of the website. We try to anonymize these data as much as possible. This information is not provided to third parties.

 

Google Analytics

We use Google Analytics to keep track of how people have found us and which pages (subjects) are of interest in order to optimize our activities according to the preferences of our website visitors. The information obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how our website is used, to be able to provide us with reports about the website and to be able to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or to the extent that such third parties process the information on Google's behalf. We have no influence on this.

 

Facebook, Instagram, Linkedin and Twitter (social media)

Buttons are active on our website to promote or share pages on social networks such as Facebook, Instagram, Linkedin and Twitter. These buttons are realized by a code that is supplied by Facebook, Instagram, Linkedin and Twitter itself. This code places a cookie, among other things. Read the privacy statement of Facebook, Instagram, Linkedin and Twitter (which can change regularly) to see what they do with your personal data that they process with this code. This also applies to other social media channels.

Newsletter

We do not use a newsletter so far.

 

Access, correction and right of objection

If you have a relationship with our company, you have the option of viewing your personal information. If the overview provided by us contains inaccuracies, you can request us in writing to change the data or have it removed. Send your request to villacarinaapartments@gmail.com.

 

To ensure that the request has been made by you, we request you to send a copy of your identification. Make the data that are not necessarily illegible.

 

Adjust privacy statement

We reserve the right to adjust this privacy statement. Changes will be published on this website.

: +599 700 2375

villacarinaapartments@gmail.com

Chamber of Commerce Bonaire: 11137

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